Smarter Case Management
Starts Here

Precision, Efficiency, Control All the Way

TAILORED CASE MANAGEMENT SOFTWARE

case management software

Still drowning in case paperwork?

Paperwork piles up
It is cumbersome and can be easily mismanaged
Old ways of case handling can cost you dearly
Time to leave behind:

  • Disorganised case files
  • Missed deadlines
  • Inefficient workflows
  • Lost productivity
  • Compliance risks & audit gaps
  • Poor visibility and bottlenecks
  • Duplication of efforts
  • Mounting administrative overhead
  • Higher security risks

Accelerate Case Handling, Amplify Results

Smart Case Management for a Smarter Organisation

Streamline every stage of your case journey – from intake to resolution – with an intelligent, digital-first approach
  • Structure and digitise your case intake processes
  • Automate case allocation, escalation, and task tracking
  • Centralise documentation for easy access and management
  • Gain real-time visibility with progress dashboards and case analytics
  • Ensure fast, compliant resolutions across departments

Why One-Size-Fits-All
is Never an Answer

Every organisation's case landscape is unique. Customisation unlocks real operational excellence

Scale Up Without Chaos

Manage rising caseloads without
burning out teams or missing
critical deadlines.

Role-Based Smart Access

Control access based on user
roles, case sensitivity, and
organisational structures.

Seamless Integration

Integrate with existing systems
to create an uninterrupted flow of
information and collaboration.

Custom Case Management Solutions

Precision-Engineered for Your Success

Put your case files in expert hands – with solutions that fit like a glove and scale with your growth

file management
Smart File Management:

Create, update, and trace case files using structured digital workflows and state-of-the-art features that accommodate authority matrices

Notifications & Alerts
Proactive Notifications:

Never miss a hearing date, a review, or a compliance deadline with prompt notifications and customisable alerts.

Dashboards & Analytics
Insightful Analytics

Spot trends, forecast outcomes, and identify bottlenecks at a glance with detailed reports and integrated tracking mechanisms.

Version Control & Audit Trail
Audit-Ready Trails

Full version histories and document access logs for foolproof transparency ensure correct access to the latest case files.

secured approvals
Secure Approvals

Digital approvals with authentication layers to accelerate decision-making, streamlining the entire case handling process.

Proof in Performance

Transforming Case Management

Having successfully deployed a customised case management solution that addressed the specific needs of an English-language court in the Middle East, at BIGFORMULA Solutions, we understand the complex nuances of case handling procedures and the best and safest means to navigate them.

At BIGFORMULA, we have helped several legal, judicial, and regulatory authorities revolutionise their case handling processes. By moving from manual workflows to a fully digitised, tailored system, we reduced their average case processing time by at least over 45%, enhanced cross-departmental collaboration, and have significantly improved compliance reporting.

transforming case management

Benefits

The BIGFORMULA Advantage for
Case Management

  • Speed up case intake, review, and closure
  • Strengthen compliance and audit-readiness
  • Eliminate manual handovers and duplication
  • Gain 360° visibility over all case activities
  • Increase data security with built-in access controls
  • Improve collaboration across legal, admin, and operational teams
  • Reduce administrative burden and free up staff for value-driven work
  • Future-proof your case management ecosystem

Blog

Tracking the latest trends in CMS and the ways organisations can benefit through them

Frequently Asked Questions

For all your custom contract management queries

Custom case management is about building a solution tailored to how your teams actually work. It optimises workflows, enhances case visibility, and empowers faster, smarter decision-making – significantly boosting its overall productivity and performance.

BIGFORMULA’s experts work closely with you to map current processes, pinpoint inefficiencies, and design a system that fits your needs – not the other way around.

Absolutely! Whether it is CRMs, ERPs, document management systems, or email/SMS gateways, we ensure seamless connectivity across your digital environment.

Expect faster case resolution times, better compliance reporting, reduced manual errors, scalable, future-proof case handling that grows with your needs, but most importantly, expect a system that works for you, makes your job much, much easier.

Yes! We offer end-to-end onboarding, role-based user training, and ongoing support to ensure you get the maximum ROI from your new system. Our support team is always just a call or e-mail away.

Custom Case Management: Deliver Cases Better

Reimagine Your Case Workflows with BIGFORMULA